Question 1

How does FBA prep work?

Accepted Answer

You ship your inventory to our Toronto warehouse. We receive it, apply FNSKU labels, bundle if needed, repack to Amazon's specifications, and ship it to the Amazon Fulfillment Center of your choice. You focus on selling, and we handle the rest.

Question 2

What products do you prep?

Accepted Answer

We prep most consumer goods sold on Amazon. This includes boxed products, poly-bagged items, bundled sets, and oversized items. If you have a unique product, contact us and we'll let you know how we can help.

Question 3

How long does prep take?

Accepted Answer

Standard turnaround is 3-5 business days from when we receive your inventory. Rush orders (24-48 hours) are available for a $75 flat fee.

Question 4

Do I need to sign a contract?

Accepted Answer

No. We operate on a month-to-month basis with no contracts and no minimums. You can start or stop at any time. We believe we should earn your business every month.

Question 5

What if I'm not happy with the service?

Accepted Answer

You can leave at any time. There's no contract. If there's an issue with a specific order, contact us and we'll make it right. We handle your inventory like it's our own.

Question 6

How do I send inventory to you?

Accepted Answer

Ship your inventory to our warehouse at 380 Alliance Avenue, Toronto, ON M6N 2H8. Let us know when to expect it and provide your shipping plan details. We'll take it from there.

Question 7

What shipping carriers do you use?

Accepted Answer

We work with whichever carrier you prefer. You can provide your own shipping labels or we can coordinate shipping through carriers at their applicable rates. Common carriers include UPS, FedEx, Purolator, and Canada Post.

Question 8

Do you handle returns?

Accepted Answer

Yes. Standard returns processing is $1.25 per item, which includes receiving, reviewing, and forwarding items to your preferred destination. Receive and discard is $0.75 per item.

Question 9

What areas do you serve?

Accepted Answer

We're based in Toronto and serve Amazon sellers across Canada. Our location is close to multiple Amazon Fulfillment Centers in Ontario for fast inbound shipping.

Question 10

How do I get started?

Accepted Answer

Submit a quote request on our website or email us at admin@northprimeprep.com. We'll discuss your needs, provide a quote, and you can send us your first shipment. No commitment required.

Amazon FBA Prep: Frequently Asked Questions

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